Manchester Central is designed for maximum accessibility at all our events. Our teams are regularly trained to support visitors' needs and provide an inclusive welcome for all.
Whilst onsite our team will be happy to assist with any needs or requirements and we hope the information below will help you plan your visit to the venue.
If you have any questions, please contact our team:
accessibility@manchestercentral.co.uk
Getting to the Venue
The venue can be easily accessed by public transport or by car.
There is parking beneath the venue (provided by the NCP) including 15 disabled spaces on the Upper Level of the Car Park, with lift access to the venue*.
Blue badge parking is also available near the venue on Mount Street.
You can find out more on our Getting Here page.
*Please note there are currently alternative accessible routes in place within the NCP car park, due to works taking place to install a new lift system.
Accessing the Venue
The venue has three entrances which are all accessible, sensor-activated and feature Paxton Intercoms for assistance from the Control Room if required.
For live events, onsite signage will direct you to the relevant entrance.
Find out more about our entrances:
Central Foyer Entrance
Charter Foyer Entrance
Exchange Foyer Entrance
Wheelchair Access
Most of our exhibition space is on the ground floor/street level. Events on the first floor can be accessed via our lifts.
The venue has lots of room for wheelchairs and we have several self-propelled wheelchairs available for use within the venue.
To enquire, contact our Event Safety Team on +44 (0)161 834 2700 ext. 2211 or email us at firstaid@manchestercentral.co.uk. Bookings should be made in advance as availability cannot be guaranteed otherwise.
Hearing Loops
We have Induction Loop facilities in Central and Charter Foyers as well as Exchange Auditorium.
A Deaf Alerter® fire warning system has been installed throughout the entire venue, compatible with Deaf Alerter® pagers which operate nationally and internationally.
We have a limited number of site specific Alerters available from our concierge desk.
Assistance Dogs
Assistance dogs are welcome at the venue. On rare occasions, event organisers using our space may reserve the right to make a decision which falls outside of this, so we advise checking with the organiser in advance.
Toilets
We have accessible toilets in each of the main event spaces across the venue. These facilities include emergency pull cords.
We also have a Changing Places Toilet which can be accessed via Central Foyer.
To access the toilets, you will need a Radar Key which can be collected from our concierge desks.
First Aid
Our Event Safety Team will be on-site during all live events as well as during build and breakdown.
Prayer Rooms
Our permanent Prayer Room is located in Exchange Lower Foyer. During live events additional Prayer Rooms can be added if requested by the organiser.
Quiet Rooms
Our permanent Quiet Room is located in Central Foyer. During live events additional Quiet Rooms can be added if requested by the organiser.
If you're looking for information on our venue safety and security processes, take a look at our Venue Safety page.